All Mascot Engineering Access Covers are assembled and checked by our quality team prior to despatch to you. This is imperative for our Multipart Covers as well as our single, two, three part and continuous trench runs as our well-earned reputation is on the line. Whilst some multipart and trench runs are shipped assembled, many are too large to do so. These are disassembled prior to shipping and supplied with a comprehensive set of installation instructions (including diagrams and photos) put together by our technical team tailored to your product. Our team remains on hand for support after delivery also and with FaceTime and WhatsApp it doesn’t matter where your project is.
Of course, this final step in our quality process ensures that the product you ordered is correct and to specification when it arrives at your site, but there is a level of standards and service our customers have grown to expect from us that we’ve been fine-tuning for over 100 years… and we’re incredibly proud of this reputation and we’ll do everything we can to ensure it remains.