Sales Enquiries | +61 2 9828 2660

Sales Enquiries | +61 2 9828 2660

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Technical support

Mascot Engineering has spent years fine tuning all technical information and provides it here for you. This investment in engineering and support for our products is designed to help you choose the correct product for your application as well as ensuring it’s installed correctly.

Not only will you have all the support you would expect from a leading manufacturer, but we hope this information gives you peace of mind and confidence to choose Mascot Engineering, particularly when it comes to high demanding projects where precision and quality are paramount.

Understanding the standards

Mascot Engineering products comply with the load ratings as set out in EN 124 and EN 1433. Compliance ensures consistency in quality and performance. Learn more about standards and compliance here.

Installation Instructions.

Installation instructions are provided with all Mascot products. Adherence to installation instructions ensures the product will perform in accordance with the load ratings. Our team are always available to assist with advice and additional support to help you through the process. Learn more about installations instructions here.

Our technical team are available to answer any questions you might have. The team are equipped to help you with:

  • Technical Support
  • Project Estimating
  • Installation Assistance
  • PDF and DWG Drawings
  • Product Selection
  • Product Availability

We’ve gone through all the approvals. But more importantly, we’ve stood the test of time.